Idunno is the custodian of data on behalf of the users that use Idunno. We don't own communication data. Users own their data.
At Idunno we believe that more transparency is better . We try to make our product easy to use, with settings and options that are easy to find and understand. This is good for privacy, good for the product, and good for Idunno users.
Updated: May 24, 2018
This policy describes how Idunno treats your information, not how other organizations treat your information.
We collect different kinds of information. Some of it is personally identifiable and some is non-identifying or aggregated. Here are the types of information we collect or receive:
When you use Idunno our servers automatically record information, including information that your mobile app sends when you're using it. This log data may include your Internet Protocol address, the address of the web page you visited before coming to, your browser type and settings, the date and time of your request, information about your browser configuration and plug-ins, language preferences, and cookie data.
In addition to log data, we may also collect information about the device you're using Idunno on, including what type of device it is, what operating system you're using, device settings, unique device identifiers, and crash data.
Whether we collect some or all of this information often depends on what type of device you're using and its settings.
Precise GPS from mobile devices is collected only with your permission. WiFi and IP addresses received from your browser or device may be used to determine approximate location.
Information from partners or other 3rd parties. Idunno may receive information from partners or others that we could use to make our own information better or more useful. This might be aggregate level information about which IP addresses go with which zip codes or it might be more specific information about how well an online marketing or email campaign performed.
Cookies are small text files sent by us to your computer and from your computer to us, each time you visit our website. They are unique to your Idunno account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
Some cookies are associated with your Idunno account and personal information in order to remember that you are logged in Other cookies are not tied to your Idunno account but are unique and allow us to do site analytics and customization, among other similar things.
Idunno sets and accesses our own cookies on our company-owned domains. In addition, we use 3rd parties like Google Analytics for website analytics. You may opt-out of third party cookies from Google Analytics on its respective website.
We use your information for the following:
Solving your problems and responding to your requests. If you contact us with a problem or question, we will use your information to respond to that request and address your problems or concerns.
We may use the information you provide to contact you through Idunno using in-product messaging tools.
We may send you service and administrative emails, We may also contact you to inform you about changes in our services, our service offerings and important service related notices, such as changes to this policy or security and fraud notices. These messages are considered part of the service and you may not opt-out of them. In addition, we sometimes send emails to Idunno users about new product features or other news about Idunno. You can opt-out of these at any time.
When you use Idunno, you have control over a number of things with respect to your own privacy and choices about how your content is visible to others or not.
Deactivation of your account disables your access to the Idunno.
If you wish you can delete your content. In addition, a record of edits and deletions may be retained by our servers.
The browser you use may provide you with the ability to control cookies or other types of local data storage.
Your mobile device may provide you with choices around how and whether location or other data is shared with us.
Idunno does not control these choices, or default settings, which are offered by makers of your browser or mobile device.
There are times when communications and related content and other user information may be shared by Idunno. This section discusses only how Idunno may share user information. Idunno may share information:
We may also share aggregated or de-identified information with our partners or others for business or research purposes. For example, we may tell a prospective Idunno customer the average number of messages sent within a day or may partner with research firm or academics to explore interesting questions the market about workplace communications. Again, this policy is not intended to prohibit the disclosure and use of aggregated or de-identified data.
Idunno takes reasonable steps to protect information you provide to us as part of your use of the Idunno service from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store and the current state of technology. When you enter sensitive information (such as sign-in credentials) we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. However, no electronic or email transmission or digital storage mechanism is ever fully secure or error free.
Idunno is not directed to children under 13. If you learn that a minor child has provided us with personal information without your consent, please contact us.
We may change this policy from time to time, and if we do we'll post any changes on this page. If you continue to use Idunno after those changes are in effect, you agree to the revised policy. If the changes are material, we may provide more prominent notice or seek your consent to the new policy.